The Parcel Tiếng Việt

The parcel log book, off the desk.

Every delivery to the building goes through one counter and gets written on one line. The Parcel keeps that line — and finds it again in a second, with a queue of residents waiting.

The paper book is fine until you have to find something in it.

The cost is all at pickup, with someone standing in front of you.

On paper

Reading back through pages

A resident asks whether anything arrived. The officer turns pages looking for an apartment number that may have been written three different ways, while the next person waits.

In the app

Type the number, see the parcels

The apartment is suggested from the ones already in the book, so it is spelled the same way every time. How many packages are outstanding is on screen before the resident has finished asking.

Still on paper? Take the free log sheet template — the same layout, printable, in A4 and US Letter.

Built for the counter it sits on

Every decision here came from the same place: one hand is holding a parcel, and the person in front of you is waiting.

Recording a parcel in, in five steps: a parcel arrives at the desk;
                the officer types the apartment number, suggested from the ones
                already in the book; counts the packages; saves a new line, changing
                nothing already written; and it sends itself when there is signal.
Handing a parcel over, in five steps: a resident comes to collect;
                the officer finds the apartment and sees what is waiting; enters how
                many; records who took them, with a signature, a spoken confirmation
                or a photo, or none; and saves another line, drawing down the oldest
                parcels first.
1

Works with no signal

The book lives on the device. A basement mail room with no bars records intake and pickup exactly as normal, and catches up when it can.

2

Nothing is ever deleted

Intake and pickup are both append-only. A mistake is corrected by recording the correction, so the book still shows what was written and who changed it.

3

Residents need no account

Only officers use the app. A line carries an apartment number, not a person — nothing about a resident is stored, so nothing about them can leak.

4

A signature, if you want one

Optional at pickup, captured on the screen, and kept with the line. It works offline like everything else.

5

Handover in one code

Adding an officer is a QR code, eight characters read aloud, or a link. One invite, single use, expiring after four hours.

6

Multi Languages

Per device, not per building — two officers sharing one book can each read it in their own language. Exported reports follow suit.

When a delivery is disputed

Export an apartment's whole history as a PDF — every intake, every pickup, and the running balance between them. The whole chain of custody for a package, on one page, timed on the desk's own clock rather than on whoever happens to be printing it.

Apartment 302 Tower A · generated 08/08 21:29
WhenWhatQtyBalance
05/08 09:14Intake+33
06/08 18:02Pickup · signed−21
07/08 11:40Intake · struck out+11
08/08 20:55Intake+23

A struck-out line is still printed. It is part of what happened, and a record that quietly loses its corrections is not evidence of anything.

Where a parcel log book earns its keep

Anywhere every delivery to the building passes one counter, and somebody has to be able to say later what arrived and who took it.

Apartment towers and condominiums

One security desk, several hundred apartments, and a courier at the door most of the day. The book is the only record that a parcel was ever in the building.

Mail rooms and package rooms

Fifty packages on a weekday, handed back across a counter over the following week. What is outstanding for an apartment matters more than what arrived this morning.

Serviced buildings and student residences

Front desks with shift handovers and staff who change, where the record has to survive the person who wrote it and read the same to whoever comes next.

Questions the desk asks first

Does it work without an internet connection?

Yes. The log book is held on the device, so intake and pickup are recorded at full speed in a basement mail room with no signal. It syncs when there is a connection again, and nothing waits on the network to be written.

Do residents need an account?

No. Only officers use the app. A line records an apartment number and, if you want it, the name of whoever collected — there are no resident accounts to create and nothing about a resident is stored.

How does another officer join the same book?

With one invite: eight characters that work as a QR code, as something read aloud, or as a link. Single use, expiring after four hours, and access can be revoked afterwards.

Can a mistake be deleted?

No, and that is the point. A line entered by mistake is struck out rather than removed, and a wrong apartment or count is corrected on the line itself. A record that quietly loses its corrections is not evidence of anything.

Can we produce the log for a dispute?

Any apartment's whole history exports as a PDF — every intake, every pickup, the running balance, and any signature that was taken — timed on the building's own clock rather than on whichever device printed it.

Is a package log book the same thing?

Yes. Parcel and package are one job under two names, and which you say mostly depends on where you are — this is a package log book if that is your word for it. Same line, same count, same signature at the counter.

What does it run on?

iPhone and iPad, Android phones and tablets, and macOS. There is a read-only web view for checking the book from a desktop browser; recording needs the app, because that is where the offline queue lives.

Put it on the desk phone

Install it, create the log book, and hand the next officer an invite. Nothing else to set up.

QR code for theparcel.app
Scan to open theparcel.app — the site, not a store page.